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Customer Service

Final Step: Just Our Shoes In Ridgewood Closing After 43 Years Final Step: Just Our Shoes In Ridgewood Closing After 43 Years
Final Step: Just Our Shoes In Ridgewood Closing After 43 Years For more than 40 years, customers walked into Just Our Shoes in Ridgewood and Westwood not just to shop, but to say hello. They were greeted by the Green family, fitted for shoes, and often lingered to chat. Regulars came to know not only Marty and Wendy Green and their children, Matt and Amy, but even the dogs that were part of the store’s charm over the years. “They come in not just to try on shoes but to tell you their problems, see the various dogs we had in the store over the years,” said Matt Green, whose parents, Marty, 78, and Wendy, 76, opened their first store in 1983. Now, it’s …
Amazon Recall Scam Targets Shoppers With Fake Texts: What To Know Amazon Recall Scam Targets Shoppers With Fake Texts: What To Know
Amazon Recall Scam Targets Shoppers With Fake Texts: What To Know A message warning that a recent purchase is unsafe might sound helpful. It could also be a scam. Cybersecurity experts are warning about a phishing scheme targeting Amazon customers with fake product recall alerts designed to create urgency and panic. The scam typically arrives as a text or email claiming an item you bought is dangerous and has been recalled. The message urges you to click a link to request a refund or view details. But instead of sending you to a legitimate Amazon page, the link leads to a fake website built to steal your login credentials, personal information, or bankin…
New Dunkin’ ‘Next Generation’ Store Opens In Manassas With High-Tech Coffee Experience New Dunkin’ ‘Next Generation’ Store Opens In Manassas With High-Tech Coffee Experience
New Dunkin’ ‘Next Generation’ Store Opens In Manassas With High-Tech Coffee Experience A redesigned Dunkin’ restaurant is giving customers in Virginia a look at what the brand says is the future of its stores. That new concept is now on display in Manassas, where the Dunkin’ & Baskin-Robbins at 7421 Sudley Road has reopened following a full remodel into the company’s “Next Generation” restaurant design. The updated location features a modernized layout, upgraded ordering technology, and a redesigned interior meant to make visits faster and more convenient for customers. Among the biggest changes is a mobile pickup area designed for customers who order ahead using the Dun…
Wawa Recalls Milk Sold Across PA Over Plastic Pieces: What To Know Wawa Recalls Milk Sold Across PA Over Plastic Pieces: What To Know
Wawa Recalls Milk Sold Across PA Over Plastic Pieces: What To Know Wawa is recalling several types of milk across the Mid-Atlantic because they could contain bits of plastic. The convenience store chain announced the recall of four 16-ounce Wawa milk products on Wednesday, Feb. 18. The recalled milk was sold at Wawa locations in Delaware, Maryland, New Jersey, and Pennsylvania. Wawa said the beverages could have soft plastic pieces, posing a choking risk. "While we have received no confirmed reports of any of the soft plastic pieces being present in these products, they are being recalled out of an abundance of caution," the company said. "Addit…
Best Florist In Bergen County In 2025: River Dell Flowers & Gifts Best Florist In Bergen County In 2025: River Dell Flowers & Gifts
Best Florist In Bergen County In 2025: River Dell Flowers & Gifts We are thrilled to announce that River Dell Flowers & Gifts has been named Best Florist in Bergen County in the 2025 Daily Voice Readers' Choice Awards! According to its website, the business first opened in 1964 and has grown into a recognized industry leader and a top florist in Northern New Jersey. The site adds that River Dell continually invests in advanced floral-industry technology to ensure smooth service and efficient operations for its customers. The site also notes that River Dell maintains customer preferences and recipient addresses to make future ordering easier, and it ev…
Best Pizza In Fairfield County In 2025: Constantino’s Pizza Best Pizza In Fairfield County In 2025: Constantino’s Pizza
Best Pizza In Fairfield County In 2025: Constantino’s Pizza We are thrilled to announce that Constantino’s Pizza has been named Best Pizza in Fairfield County in the 2025 Daily Voice Readers' Choice Awards! According to the restaurant’s website, Constantino’s grew out of a family passion for authentic Italian cooking, bringing traditional recipes to the community with a focus on quality and consistency. On its website, Constantino's highlight its commitment to fresh ingredients and classic techniques. Constantino's Pizza owners, Robyn and Michael Bordes. Photo supplied by Constantino's Pizza. Locals love that the team treats regulars like ol…
Best Coffee Shop In Fairfield County In 2025: Love You A Latte Of Greenwich Best Coffee Shop In Fairfield County In 2025: Love You A Latte Of Greenwich
Best Coffee Shop In Fairfield County In 2025: Love You A Latte Of Greenwich We are thrilled to announce that Love You a Latte of Greenwich has been named Best Coffee Shop in Fairfield County in the 2025 Daily Voice Readers' Choice Awards! According to its website, the shop focuses on fresh, wholesome food made daily, with everything crafted to feel warm and welcoming. The site also highlights flexible options like delivery and pickup so fans can enjoy their favorites anywhere. Enjoy a Frozen Hot Chocolate Mix at Love You a Latte. Photo supplied by Love You a Latte. Readers rave about the experience, not just the drinks. One voter shared that the shop h…
Best Brunch In Westchester County In 2025: Our Place Kitchen & Bar Best Brunch In Westchester County In 2025: Our Place Kitchen & Bar
Best Brunch In Westchester County In 2025: Our Place Kitchen & Bar We are thrilled to announce that Our Place Kitchen & Bar has been named Best Brunch in Westchester County in the 2025 Daily Voice Readers' Choice Awards! According to the restaurant’s website, guests can dig into Eggs Benedict built on toasted English muffins; thick-cut brioche French Toast finished with cinnamon, strawberry butter, and maple syrup; and a Steak & Eggs plate pairing a 10-ounce New York strip with eggs cooked your way, among other brunch options. Brunch options include Shakshuka—tomato, onion, red peppers, cheese, eggs and spinach—with sour dough toast. P…
Best Barber Shop In Bergen County In 2025: True Barber Best Barber Shop In Bergen County In 2025: True Barber
Best Barber Shop In Bergen County In 2025: True Barber We are thrilled to announce that True Barber has been named Best Barber Shop in Bergen County in the 2025 Daily Voice Readers' Choice Awards! According to its website, the shop describes itself as New Jersey’s premier barbering destination. True Barber. Photo supplied by True Barber. Readers' Choice voters agreed. “The best of the best!” one voter wrote, while another highlighted the shop’s “clean cuts” and hard-working approach. Many singled out Mike, applauding his professionalism, punctuality, and unmatched attention to detail.  True Barber. Photo supplied by True B…
Starbucks Rewrites Barista Script To Stem Sales Slide; ‘Make Eye Contact’ Starbucks Rewrites Barista Script To Stem Sales Slide; ‘Make Eye Contact’
Starbucks Rewrites Barista Script To Stem Sales Slide; ‘Make Eye Contact’ Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters of same‑store sales declines, according to a report in The Wall Street Journal. The effort is unfolding under Chief Executive Brian Niccol, who took over in August 2024 after leading Taco Bell and Chipotle. Niccol is moving to choreograph how baristas greet customers, speak and hand off drinks, down to tone and word choice. CEO Brian Niccol Wikipedia/Phi Delta Theta New training …
Ocean State Job Lot Closing New City Store, Company Says: Here's When Ocean State Job Lot Closing New City Store, Company Says: Here's When
Ocean State Job Lot Closing New City Store, Company Says: Here's When A discount retailer will soon be shutting down one of its Rockland County locations. Ocean State Job Lot announced it will close its store at 182 North Main St. in New City after business hours on Friday, Oct. 31.  The company said the decision was made because the lease is expiring.  In a statement to Daily Voice on Thursday, Sept. 25, the retailer thanked local shoppers: "We want to thank the New City community for their support and encourage customers to continue to enjoy our deep discounts and quality customer service at our Nanuet store located less than five miles&nbs…
Office Depot Fires Employee After Video Shows Dispute Over Charlie Kirk Poster Office Depot Fires Employee After Video Shows Dispute Over Charlie Kirk Poster
Office Depot Fires Employee After Video Shows Dispute Over Charlie Kirk Poster A brief but heated exchange at an Office Depot store over a Charlie Kirk prayer vigil poster has led to an employee’s firing and ignited a national conversation about workplace conduct and free speech. A now-viral video, posted Friday, Sept. 12, on X, shows a customer at the Office Depot in Portage, Michigan, near Kalamazoo, asking about a poster order featuring conservative influencer Charlie Kirk, two days after Kirk was shot and killed at an event at Utah Valley University. In the footage, the store manager responds, “Yeah, so we don’t print propaganda,” after the customer inquires about…
Amazon Adds Fresh Groceries To Same-Day Delivery: What To Know Amazon Adds Fresh Groceries To Same-Day Delivery: What To Know
Amazon Adds Fresh Groceries To Same-Day Delivery: What To Know Amazon is expanding its same-day deliveries to include fresh produce, meat, dairy, and other grocery staples. Thousands of perishable items have been added to Amazon's Same-Day Delivery service, the company announced in a news release on Wednesday, Aug. 13. The rollout covers more than 1,000 US cities and towns, with a target of more than 2,300 by the end of 2025. Amazon Prime members will get quick access to fresh foods like fruit, vegetables, meat, and baked goods. “We're continuously innovating to make grocery shopping simpler, faster, and more affordable for our customers, es…
Husband-Wife Duo Launch Luxe Coffee Spot In West Nyack With Beans Grown On Volcano Husband-Wife Duo Launch Luxe Coffee Spot In West Nyack With Beans Grown On Volcano
Husband-Wife Duo Launch Luxe Coffee Spot In West Nyack With Beans Grown On Volcano A specialty coffee shop with international roots and a bold mission has just opened its doors in Rockland County.  L’insolent Coffee, which launched its flagship café in Brooklyn, celebrated the grand opening of its second location at 130 N. Route 303 in West Nyack with a ribbon-cutting ceremony on Thursday, July 24. The company, founded by Oumar Kante and Portia Moldez, brings a truly global approach to the coffee experience—one that spans continents, cultures, and communities. The beans are grown on a volcanic mountain in the Central African country of Cameroon, roasted and packaged …
Crave This: Pakistani Street Eats Draw Rave Reviews For New Troy Restaurant Crave This: Pakistani Street Eats Draw Rave Reviews For New Troy Restaurant
Crave This: Pakistani Street Eats Draw Rave Reviews For New Troy Restaurant Looking for your next flavorful obsession in Troy?  You might want to follow your nose to Naan Kebab, the city’s newest fast-casual halal spot that’s quickly earning fans one tikka-loaded bite at a time. Located at 120 Hoosick Street, Naan Kebab quietly opened in late June, and word is already spreading like sizzling ghee on a hot naan. Open daily, this cozy eatery is serving up Pakistani-style kebabs, wraps, biryanis, and street food staples, blending bold spice, comfort food charm, and casual convenience. The menu is bursting with craveable creations, including: …
Southwest Airlines Ending Open Seating Policy: Here's When Southwest Airlines Ending Open Seating Policy: Here's When
Southwest Airlines Ending Open Seating Policy: Here's When Say goodbye to setting an alarm to get your best possible spot in a Southwest Airlines boarding line. Southwest's open seating will officially end on Tuesday, Jan. 27, 2026, the Dallas-based airline said in a news release on Monday, July 21. Customers can start picking their seats for those flights when booking online starting on Tuesday, July 29. The move marks a major shift for Southwest, which is known for its policy of A-B-C groups marked off by large stanchions near gates. "Our customers want more choice and greater control over their travel experience," said Tony Roach, executiv…
Starbucks Spills Early On Pumpkin Spice Latte's Return: When You Can Buy One Starbucks Spills Early On Pumpkin Spice Latte's Return: When You Can Buy One
Starbucks Spills Early On Pumpkin Spice Latte's Return: When You Can Buy One Starbucks isn't waiting for the summer heat to cool down before bringing back a wildly popular fall beverage. The coffeehouse chain will start selling its iconic Pumpkin Spice Latte again on Tuesday, Aug. 26. Starbucks made the earliest-ever announcement for the autumn favorite in a news release on Monday, July 21. This will be the Pumpkin Spice Latte's latest return since 2022, CNN reported. Starbucks said Google searches for "pumpkin spice" spiked in mid-June, a full month earlier than in 2024, motivating the chain to issue the release date early and avoid potential online …
McDonald's Juice Upcharge Leaves New City Customer Irked: 'Trying To Nickel And Dime Us!' McDonald's Juice Upcharge Leaves New City Customer Irked: 'Trying To Nickel And Dime Us!'
McDonald's Juice Upcharge Leaves New City Customer Irked: 'Trying To Nickel And Dime Us!' What started as a simple breakfast run ended in a side of sass and a small cup of controversy for a McDonald's customer in New York. Jeffrey Martin took to the Clarkstown Community Facebook group on Wednesday, July 16, to air his beef (or sausage?) with the Golden Arches after he claimed he was charged $2.20 for an orange juice he thought was included in his breakfast meal. “McDonald’s is trying to nickel and dime us!” he wrote, alongside a photo of his receipt from his Tuesday visit to the New City McDonald's. “Ordered the breakfast—2 sausage sandwiches, potato, and juice, as in the photo.…
Stores In East Coast States, Including NY, Hit With Recall Of Wegmans Chocolate Favorite Stores In East Coast States, Including NY, Hit With Recall Of Wegmans Chocolate Favorite
Stores In East Coast States, Including NY, Hit With Recall Of Wegmans Chocolate Favorite A chocolate product sold at Wegmans stores has been recalled, federal officials say. The recall, due to the presence of an undeclared milk allergen, affects Wegmans Semi-Sweet Chocolate Nonpareils, which were sold in 18.5-ounce plastic tubs with six affected lot codes.  The candies were distributed across stores in:  Delaware Maryland  Massachusetts,  North Carolina,  New Jersey,  New York,  Pennsylvania,  Virginia,  Washington, DC. According to the FDA, the product’s label did not disclose the presence of milk, which can pose a serious o…
Starbucks Reportedly Tweaks Pricing For Drink Charges: Here's What's New Starbucks Reportedly Tweaks Pricing For Drink Charges: Here's What's New
Starbucks Reportedly Tweaks Pricing For Drink Charges: Here's What's New Starbucks is changing how it charges for some drink add-ons in a move the company claims will simplify pricing and save customers money, according to reports. Customers in the US and Canada will now pay a flat 80 cents for any combination of sauces and syrups, no matter how many pumps or flavors are added, Starbucks said. The news was first reported by Bloomberg. Previously, the cost of modifications varied depending on the drink or specific flavor. The change applies only to company-operated stores. A Starbucks spokesperson told Bloomberg that it'll also be free to add or swap any sy…
Ready-To-Eat Meals Sold Nationwide At Walmart Recalled After Deadly Listeria Outbreak Ready-To-Eat Meals Sold Nationwide At Walmart Recalled After Deadly Listeria Outbreak
Ready-To-Eat Meals Sold Nationwide At Walmart Recalled After Deadly Listeria Outbreak Several popular ready-to-eat chicken pasta meals sold across the country at a pair of supermarkets are being recalled following a deadly outbreak of listeria. Federal officials say 17 people across 13 states have become sick after eating products linked to a strain of Listeria monocytogenes. Three people have died, and one fetal loss has been reported, according to the US Department of Agriculture (USDA). They products were sold at Walmart and Kroger stores. The recall includes chicken fettuccine alfredo meals under the Marketside and Home Chef labels, produced by FreshRealm establishments…
Brake Failures Force Recall Of 273K+ SUVs, Ford Issues 'Do Not Drive' Warning For Some Broncos Brake Failures Force Recall Of 273K+ SUVs, Ford Issues 'Do Not Drive' Warning For Some Broncos
Brake Failures Force Recall Of 273K+ SUVs, Ford Issues 'Do Not Drive' Warning For Some Broncos Ford is recalling more than 273,000 large SUVs because of two significant issues that raise crash risks, federal regulators said. The National Highway Traffic Safety Administration said Ford has recalled 273,789 Expeditions and Navigators. The recall, which was announced on Friday, May 9, affects the model years 2022 through 2024. In the affected vehicles, the front brake lines may rub against the engine air cleaner outlet pipe, causing a fluid leak that could lead to a loss of front brake function. "A brake line leak may cause a longer-than-expected brake pedal travel and result…
Wayback Burgers Fires Up Gooey ‘Cheeeesy’ Burgers, Loaded Fries At New Virginia Mall Spot Wayback Burgers Fires Up Gooey ‘Cheeeesy’ Burgers, Loaded Fries At New Virginia Mall Spot
Wayback Burgers Fires Up Gooey ‘Cheeeesy’ Burgers, Loaded Fries At New Virginia Mall Spot Burgers. Shakes. Fries. Repeat. Wayback Burgers is getting ready to flip its first patties in Newport News as the popular burger chain opens its third Virginia location on Friday, May 9, inside Patrick Henry Mall. The new eatery — located at 12300 Jefferson Ave — brings 25 new jobs to the city and marks another step in the brand’s sizzling expansion along the East Coast.  "Featuring a dedicated order counter and access to shared seating, this location is designed for quick, satisfying meals in a vibrant food court environment—perfect for guests on the go or those looking to enjoy a ca…
Beloved Restaurant Abruptly Closes In Watervliet: 'You Will Be Missed’ Beloved Restaurant Abruptly Closes In Watervliet: 'You Will Be Missed’
Beloved Restaurant Abruptly Closes In Watervliet: 'You Will Be Missed’ A beloved Capital Region restaurant has shut its doors for good. The Trestle Restaurant & Pub, located at 2 Cohoes Road in Watervliet, announced its sudden closure on Tuesday night, April 29, via a heartfelt Facebook post. “With a heavy heart, we regret to inform you that The Trestle Restaurant and Pub will be closing the doors at the end of business tonight,” owners John Holland and Chris Richards wrote. “Stop in for a farewell drink and to give us the opportunity to thank you for your support!” The unexpected announcement marked the end of a brief but well-loved run. The restaurant’s…
Park Street Auto Marks 30 Years In Montclair With ‘Service Honoring The Golden Rule’ Park Street Auto Marks 30 Years In Montclair With ‘Service Honoring The Golden Rule’
Park Street Auto Marks 30 Years In Montclair With ‘Service Honoring The Golden Rule’ A Montclair auto repair shop built on word-of-mouth, grit, and kindness is turning 30 this week — and locals say it’s as trustworthy as ever. Joe and Ruth Bollo, owners of Park Street Auto, bought the garage on May 1, 1995, and turned it into what many customers now call a rare gem in the world of car repair. The shop’s slogan — posted on a sign inside the garage — reads: “Service Honoring the Golden Rule.” That motto, Ruth says, isn’t just decoration. It’s how they run the business. "Service Honoring the Golden Rule," a sign hanging inside Park Street Auto that few people see…
Sam's Club Releases Biggest Expansion Plan In Decades: Here's What's Changing Sam's Club Releases Biggest Expansion Plan In Decades: Here's What's Changing
Sam's Club Releases Biggest Expansion Plan In Decades: Here's What's Changing Sam's Club is planning its biggest expansion in many years – and shoppers across the country will see the difference. The wholesale retailer said it plans to double its membership and more than double its sales and profits over the next eight to 10 years. Sam's Club outlined its strategy during Walmart's 2025 Investment Community Meeting on Friday, April 11. The $90 billion business expects to open about 15 new stores a year while remodeling all of its nearly 600 current locations. "This is one of the fastest, most scalable transformations happening in retail today," president an…
Lowe's Will Close All Locations For 24 Hours: Here's Why Lowe's Will Close All Locations For 24 Hours: Here's Why
Lowe's Will Close All Locations For 24 Hours: Here's Why Lowe's will once again close all stores on Easter Sunday. A spokesperson for the home improvement chain confirmed the closings to Daily Voice on Monday, April 7. The Easter holiday falls on Sunday, April 20. The closure applies to all Lowe's stores nationwide. "This day off will give our associates the opportunity to spend some extra time with their loved ones," the spokesperson said. "It's a way to show appreciation to Lowe’s associates for their dedication to serving our customers." This marks the sixth straight year the home improvement chain has given a day off to employees on Ea…
Dog Stuffed In Too-Small Carrier Barked Through 8-Hour Flight From Paris To NJ, Redditor Says Dog Stuffed In Too-Small Carrier Barked Through 8-Hour Flight From Paris To NJ, Redditor Says
Dog Stuffed In Too-Small Carrier Barked Through 8-Hour Flight From Paris To NJ, Redditor Says A United Airlines passenger flying from Paris to Newark says a barking dog turned their overnight trip into a sleepless nightmare — and fellow travelers and crew had no choice but to suffer through it. The story was shared earlier this month in a now-viral Reddit post titled “dog barking from Paris to Newark”, where the user said the dog began yapping just an hour into the flight and didn’t stop. “It woke everyone up,” the poster wrote. “It yapped nonstop… It sounded like it was barking in my ear.” The passenger said the mid-sized dog had been stuffed into a carrier that was clearly too sm…
'Straight Outta Goodfellas:' Portnoy Feels Like He's In Mob Movie At Jackson Pizzeria 'Straight Outta Goodfellas:' Portnoy Feels Like He's In Mob Movie At Jackson Pizzeria
'Straight Outta Goodfellas:' Portnoy Feels Like He's In Mob Movie At Jackson Pizzeria Mona Lisa Pizza might have just pulled off the ultimate pizza review power move—serving up slices with a side of mob movie energy. Barstool CEO Dave Portnoy stopped by the Jackson, NJ restaurant for a One Bite Pizza Review, and while the pizza was the main event, the atmosphere stole the show. From the second he walked in, Portnoy knew he was in for an experience. “The guy in there—straight out of Goodfellas,” he said, setting the scene like a classic Scorsese flick. Then things got interesting. “He knows I like it well done, so he put it back in the oven,” Portnoy explained. But was it…
Mom Outraged After Price Chopper Kicks Her, Baby Out Of Mechanicville Store: Social Post Mom Outraged After Price Chopper Kicks Her, Baby Out Of Mechanicville Store: Social Post
Mom Outraged After Price Chopper Kicks Her, Baby Out Of Mechanicville Store: Social Post A Capital Region mother claims she and her family, including a baby, were booted from a Price Chopper store following a dispute over a stocking cart. Destiney Whalen detailed the alleged incident, which happened at the Mechanicville Price Chopper on North Central Avenue, in a post on the “West Side News” Facebook group on Wednesday, March 19. Whalen alleges that she, her boyfriend, and their baby were shopping when they encountered a U-boat cart—a long, narrow cart commonly used by retail employees to stock shelves—blocking the aisle. “Being the gentleman he is,” her boyfriend moved the ca…
First 100 Customers At Elkton Wendy's Grand Opening Get Year Of Free Food: Here's How First 100 Customers At Elkton Wendy's Grand Opening Get Year Of Free Food: Here's How
First 100 Customers At Elkton Wendy's Grand Opening Get Year Of Free Food: Here's How Wendy's is opening its newest Maryland restaurant with a deal fast-food fans won't want to miss: free food for a year. The new Wendy's location at 881 East Pulaski Highway in Elkton will hold a grand opening celebration on Saturday, Mar. 22. The first 100 guests in line when the restaurant opens at 10:30 a.m. will win one free sandwich, salad, or breakfast item every week for a year. The restaurant, operated by Flynn Group LP, officially opened on Wednesday, Feb. 19. It features a modern, updated design with open dining areas and a Coca-Cola Freestyle beverage dispenser for customized …