Xfinity Outage Hits Thousands Nationwide
If your screen suddenly froze, you were not alone.
Xfinity users reported a sharp spike in service problems on Monday afternoon, June 22, with more than 25,000 logged on Downdetector.com.
A Downdetector chart showed 25,541 reports at about 4:15 p.m., far above the normal baseline for Xfinity by Comcast.
Most involved TV service. Downdetector data showed that 77 percent of user submissions were tied to video issues, 13 percent to internet service, and 8 percent to TV streaming.
Users reported frozen screens, loading loops, error messages, and trouble accessing the service.
The d…